Common Issues

Login Problems

• Incorrect Password: Use the Reset Password link to get back into your account.
• Email Not Verified: If you haven't clicked the verification link in your signup email, some features may be restricted. Check your spam folder.
• Social Login Issues: If you signed up with Google or GitHub, ensure you are logged into that account in your browser.

Generation Failures

• Input Too Long: Some models have token limits. If your input is extremely long, try condensing it.
• Empty Output: If the AI returns an empty response, try regenerating or refreshing the page.
• Server Timeout: Occasionally, AI providers may experience high load. Wait 30 seconds and try again.
• Usage Limit Reached: Check your dashboard to see if you have exceeded your daily generation limit for your current plan.

Payment Issues

• Payment Declined: Ensure your card details are correct and your card supports international payments if you are outside the US.
• Subscription Not Updating: If you've just upgraded but don't see the new features, try logging out and back in to refresh your session.
• Checkout Loading Forever: Ensure you don't have an ad-blocker or browser extension that might be interfering with Stripe's checkout scripts.

Contact Support

If you're still experiencing issues, please reach out to our team:

• Email: support@contentjet.vercel.app
• Contact Form: Contact Us
• Response Time: We usually respond within 24 hours (Mon-Fri).